Exchange Policy

Because every piece is handmade, we operate a no-returns, exchange-only policy.

What can be exchanged

Exchanges are accepted within 7 days of delivery. The item must be in original condition — unworn, unused, unwashed, unaltered and undamaged — with original tags attached.

• Each item may be exchanged once only.
• Return courier costs are borne by the customer.
• Exchanges are available on orders delivered within India only. No exchange or return is applicable on international orders.
• Items that have been altered, worn, washed or damaged are not eligible.
• Products without original tags are not eligible.

Damaged or defective items

If your item arrives damaged, share a clear parcel-opening video or photos so we can resolve it.

How to raise an exchange request

• Step 1 — Message us on WhatsApp (+91 93055 33394) or email everythinginchikankari@gmail.com with your order number and the size you need.
• Step 2 — Ship the parcel to the address we share (courier cost is yours).
• Step 3 — We carry out a quality inspection on arrival.
• Step 4 — Once approved, your exchange is dispatched.